cbs - Community management

“Surprise and Delight”

Overview

From celebrating classic favorites to sparking buzz around new hits, we built a community where every like, comment, and conversation felt like part of the bigger story.

Achievements

Grew CBS’s engagement metrics across multiple social platforms.

My role

  • Lead social media engagement
  • Craft campaigns for fan interactions
  • Boost engagement and conversations
  • Align CBS with 'Surprise and Delight'

For The Fans

Managing a diverse CBS audience meant knowing what each fanbase valued most, from reality TV drama to prestige streaming hits. I combined audience insights with sharp, on-brand copy and real-time interactions to foster conversations that felt personal and engaging. This strategy helped increase engagement, deepen fan loyalty, and create a more connected digital community.

Created at HSTL

@cbs What better way to kickoff the one week countdown to #BuddyGames than with #SPAM curds and #JoshDuhamel? #minnesotastatefair ♬ original sound - CBS
@cbs We told you to look to the skies for a surprise! But the even bigger surprise is that you can watch the first few minutes of the new seasons of #Survivor and #TheAmazingRace ♬ original sound - CBS
@cbs See you at the next game 😉 #nfl #chargers #football ♬ original sound - CBS
@cbs Who’s cutting onions? 😭 Always keep an eye out for us… 👀🏈 #nfl #dallascowboys #football ♬ original sound - CBS
@cbs #Behindthescenes of raiding the cage with @Medy! An all-new episode of #RaidTheCage ♬ original sound - CBS
@cbs Who doesn’t love a flash mob? 💃 In honor of our new show #LoteríaLoca we surprised #bingo halls across the U.S. with fun prizes, just like the show! #lotería ♬ original sound - CBS

Community Management

Dead Boy Detectives

Yellowstone

Daddy's home

Community Management

Amazing Stories

Breaking In

Love, SImon

#Respectthesuit

Dance academy

Sesame street

prod & creative

Sticky pictures

Readership growth

JArry

Living Popups

Production

Pocket FM

Toyota